Sales & Marketing

Advertising that Works

Advertising should be viewed as an investment that should generate a return, rather than a fixed cost. Many businesses spend ...

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Ten marketing priorities when you start your business

1. Build credibility quickly Why should people buy from a new business? Your first challenge is to overcome their doubts by b...

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Improving the effectiveness of your advertising

As a small business owner, you’ll want to get positive returns on a limited marketing budget. It’s important to monitor t...

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Creating a promotional plan

The ideal promotion plan is one that results in clear steps you can put into action immediately. This means concentrating on ...

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Gain customer loyalty and keep your regulars for life

Long-standing customers form the backbone of a strong, well-established business. Make it your mission to ensure that the vas...

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Use focus groups to understand your customer

Two examples of this effective technique show you how you can set up your own focus groups. The concept of focus groups simpl...

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Ways to identify new markets and customers

If you want to grow your business, you’ll need a strategic plan – which should include how you’ll find new customers an...

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Identifying your target market

Choosing the best export target(s) for your business is critical because ‘getting it wrong’ can waste time, energy and mo...

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10 ways to build a competitive advantage

A competitive advantage is something that you offer or have that the competitor does not. There must be some compelling reaso...

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